If your order arrived incorrectly or defective, please send us an email first with your contact information, order and photos of the item(s) received to info@bellavindy.com

• Customers have 30 days from the fulfillment date to return the item(s) for store credit or exchange.
• We DO NOT provide refunds.
• All shipping costs for returns must be covered by the customer. Shipping costs are as follows:
• $6.95 for returns when store credit is requested. The shipping label for the return will be provided by us.
• $12.00 for exchanges and ‘Shop Now’. (If you select the ’Shop Now’ option you will receive store credit and be redirected to the website to make a purchase immediately.) This covers the cost of returning your item(s) and shipping out your exchange or new product.
• Returned items must be unused, unworn, and unwashed and must have all accompanying tags/packaging. NO EXCEPTIONS.
• BELLAVINDY will not accept returns for bodysuits (jumpsuits and rompers are returnable and ARE NOT considered bodysuits), intimates, bathing suits / swimwear, accessories, beauty products and sale items. No store credit will be issued.
• Please wait for online approval before sending your return. Otherwise, it will not be accepted, and no store credit will be issued.
• BELLAVINDY is not responsible for returned packages that are lost, stolen, and not deliverable.
• Returns will only be processed once we receive the package.
• BELLAVINDY reserves the right to deny a return if any of these conditions are not met. Please understand that these measures are taken out of precaution, for the safety of our customers. The satisfaction of our customers is our top priority, so we will always do our best to fulfill your requests according to our standards at BELLAVINDY.